A Guide to Monit/Slack Notifications
vCanopy has a very handy integration for Slack that will send you notifications about Monit activities, errors and warnings. We highly recommend that you take advantage of them, and you can learn how to do just that in this guide: How to set up Slack Notifications This article will focus on the actual notifications you […]
vCanopy Logs – How to Find Them and When to Use Them
Introduction Knowing where your logs are and what they keep track of is an important part of managing your WordPress web hosting business. In this article, we’ll take a look at where you can go to view your server logs, and when you might want to check them. Some, for example the SSL log and […]
How to Create a Support Ticket
Intro In this article, we’ll take a look at the available options for opening a support ticket, how to track your ticket, and how to help us help you as quickly and efficiently as possible. Support Options and Opening Tickets Help Us Help You – Information We Need– Server IP and Website URL– Screenshots and/or Video Captures […]
Getting Started with vCanopy OpenLiteSpeed (OLS)
TABLE OF CONTENTS An Introduction to OLS .htaccess Restarting OLS with no downtime Caching PHP Workers Security Hardening An Introduction to OLS This article is a quick introduction to our OpenLiteSpeed stack along with links to relevant articles for more information. ABOUT OPENLITESPEED OpenLiteSpeed is the Open Source edition of LiteSpeed Web Server Enterprise. OLS […]
How to Easily Search vCanopy’s Knowledge Base
vCanopy’s Knowledge Base has a wealth of information and if you find yourself frequently going to vCanopy.com, then clicking on Knowledge Base link in the top nav menu and searching, you can make this process quicker using one or more of the following methods. Custom Search in Chrome Google Chrome (and possibly, other Chromium browsers) […]
Recommended Backup Strategy
Introduction Since day 1 vCanopy has always recommended a three-tier approach to taking website backups. In this article, we’ll discuss exactly what those 3 tiers are, what their purposes are, and why backups are an incredibly important investment to make both for your clients and your own peace of mind as a business owner. Patrick, […]